WEBSITE USER AGREEMENT

1. Our Commitment to Your Privacy

Zarabina asbl ("Zarabina") is dedicated to protecting our clients' privacy. This Privacy Policy applies to all personal data collected on our websites, mobile apps, social media pages we control, and through email messages we send in HTML format. By providing us with your personal data, you agree to the terms of this Privacy Policy.

2. Personal Data

WHAT PERSONAL DATA DO WE COLLECT?

"Personal Data" refers to data that identifies you as an individual, such as:

  • Name
  • Username
  • Postal address
  • Telephone numbers (including private and mobile numbers)
  • Email address
  • Country of residence
  • Location information


HOW DO WE COLLECT PERSONAL DATA?

From you: Information you provide when using the website.

HOW DO WE USE PERSONAL DATA?
We may use personal data to:

  • Respond to your inquiries and fulfill your requests.
  • Send you administrative information, such as updates to our policies.
  • Provide you with updates and invitations to participate in programs.
  • Enable interaction with other users on our platforms.
  • Allow participation in message boards, chats, profile pages, and other services.
  • Conduct internal audits, improve services, and tailor user experiences.
  • Comply with legal requirements, enforce terms of use, or protect rights and safety.


3. Video Consultations, Online Coaching

Zarabina asbl offers video consultations through service providers such as Zoom or Microsoft Teams.  Both carriers comply with the global data protection framework and have implemented data protection and privacy practices in all products and processes. Details can be found on the websites of the respective service providers. (https://explore.zoom.us/de/trust/legal-compliance/ and https://learn.microsoft.com/de-de/microsoftteams/teams-privacy )

Zarabina asbl will not record, share or provide conversations to third parties at any time. Nor will any personal data relevant to data protection be brokered, shared or uploaded to third parties via Zoom or Microsoft Teams. Participation in video consultations is voluntary and with knowledge of the platform used.


4. Security

We take reasonable measures to protect personal data under our control. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. If you believe your interaction with us is no longer secure, please notify us immediately.

5. Access, Modification, Choices

To review, correct, update, or restrict the use of your personal data, use the contact form on our website and clearly describe your request. While we strive to comply promptly, some information may remain in our records.

6. Third-Party Sites

This Privacy Policy does not cover third-party sites or practices. Links to such sites on Zarabina’s platforms do not imply endorsement. Be mindful of the privacy policies of social media platforms and other third parties.

7. Retention Period

We retain personal data as long as necessary to fulfill the purposes outlined in this policy.

8. Updates to This Privacy Policy

We may modify this policy. Check the "last updated" date for changes. Continued use of our platforms indicates acceptance of the revised policy.

9. Contact

For questions about this policy, contact us via our homepage